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CoachMaster

An interactive version of the GROW model

CoachMaster is a web based problem solving tool combining connectivity and high quality facilitation in a single package.

CoachMaster enables a wide range of problematic situations to be skillfully dealt with. The electronic medium supports both coach and client in taking a reasoned and logical approach to problems, issues and challenges.

With CoachMaster:

Problem solving discussions are kept on track so that time is not wasted
An effective model for making decisions and choices is applied across an organisation so that results are high quality and consistent
The coaching process is defined and shared among all coaches so that even new coaches can give excellent coaching
Dispersed teams or individuals are able to receive the benefit of expert coaching and facilitation without delay, down time or travel costs
Coaching sessions produce carefully considered results that maximise benefit to the individual and the organisation
There is increased commitment to results making improvements better and longer lasting
The verifiable progress means results are measurable and costs can be justified
The investment in coaching training is used to best effect
Organisations are able to monitor the extent and effectiveness of coaching to remove wasted effort and improve the bottom line

How CoachMaster works

Watch this video to see CoachMaster in operation.

Features include:

Instant connectivity - CoachMaster only requires an up to date browser so there is no remote installation and no travel costs to attend a session
The hints and advice can be altered to an in-house style to improve communication or address special needs
The sets of questions can be customised to deal with different management situations, industry terminology or legal/regulatory frameworks so that your coaching is complete and fully relevant to your special situation

Situations where CoachMaster can be used:

Where an individual or group at a remote location needs support
To structure an individual's development process, even when he is mobile
For creative problem solving and group formation
To define client requirements
When a learning approach to problem solving is needed
To shorten the time to a solution while improving solution quality so that you don't spend ages achieving relatively little.

CoachMaster supports these functions:

Team formation from a group of people situated in various places because teams can meet quickly and cheaply without travel costs or being away from their offices
Career development and appraisal, especially of remote workers or those who work from home
Coach training or provision from a centralised coaching resource
Team problem solving
Project management
Meeting facilitation and support

A "meeting" can even be conducted where the coach and other members never get on-line at the same time! As each person joins, he can see all the previous history and contributions of the meeting. This means he can catch up at odd moments, and leave his contribution when convenient, and come back later to see who has responded.

Advantages of using CoachMaster:

CoachMaster does not replace face to face meetings nor telephone contact, and is not trying to do so. These methods of communication are flexible and useful but often unstructured and inconsistent. In a coaching situation results depend greatly on the "chemistry" between coach and coached, and on the coach's skill.

CoachMaster provides the structure and process to ensure that coaching, problem solving and facilitation type communications are effective and focused. The coach is supported by the questions, so even a less experienced coach can provide good coaching in areas and subjects he is not familiar with. Working on-line removes travel time, inconvenience and costs.

A more in-depth guide