CoachMaster
An interactive version of the GROW model
CoachMaster is a web based problem solving tool combining connectivity and high quality facilitation in a single package.
CoachMaster enables a wide range of problematic situations to be skillfully dealt with. The electronic medium supports both coach and client in taking a reasoned and logical approach to problems, issues and challenges.
How CoachMaster works
Watch this video to see CoachMaster in operation.
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With CoachMaster:
- Problem solving discussions are kept on track so that time is not wasted
- An effective model for making decisions and choices is applied across an organisation so that results are high quality and consistent
- The coaching process is defined and shared among all coaches so that even new coaches can give excellent coaching
- Dispersed teams or individuals are able to receive the benefit of expert coaching and facilitation without delay, down time or travel costs
- Coaching sessions produce carefully considered results that maximises benefit to the individual and the organisation
- There is increased commitment to results making improvements better and longer lasting
- The verifiable progress means results are measurable and costs can be justified
- The investment in coaching training is used to best effect
- Organisations are able to monitor the extent and effectiveness of coaching to remove wasted effort and improve the bottom line
Features include:
- Instant connectivity - CoachMaster only requires an up to date browser so there is no remote installation and no travel costs to attend a session
- The hints and advice can be altered to an in-house style to improve communication or address special needs
- The sets of questions can be customised to deal with different management situations, industry terminology or legal/regulatory frameworks so that your coaching is complete and fully relevant to your special situation
Situations where CoachMaster can be used:
- Where an individual or group at a remote location needs support
- To structure an individual's development process, even when he is mobile
- For creative problem solving and group formation
- To define client requirements
- When a learning approach to problem solving is needed
- To shorten the time to a solution while improving solution quality so that you don't spend ages achieving relatively little.
CoachMaster supports these functions:
- Team formation from a group of people situated in various places because teams can meet w=quickly ans cheaply without travel costs or being away from their offices
- Career development and appraisal, especially of remote workers or those who work from home
- Coach training or provision from a centralised coaching resource
- Team problem solving
- Project management
- Meeting facilitation and support
A "meeting" can even be conducted where the coach and other members never get on-line at the same time! As each person joins, he can see all the previous history and contributions of the meeting. This means he can catch up at odd moments, and leave his contribution when convenient, and come back later to see who has responded.
This approach is particularly valuable for those who need to mull things over before they are ready to express themselves
Advantages of using CoachMaster:
CoachMaster does not replace face to face meetings nor telephone contact, and is not trying to do so. These methods of communication are flexible and useful but often unstructured and inconsistent. In a coaching situation results depend greatly on the "chemistry" between coach and coached, and on the coacher's skill.
CoachMaster provides the structure and process to ensure that coaching, problem solving and facilitation type communications are effective and focused. The coach is supported by the questions, so even a "less than stellar" coach can provide good coaching in areas and subjects he is not familiar with. Working on-line removes travel time, inconvenience and costs, and it also reduces the importance of "chemistry".
